The narrator and news anchor Amy Guttman uses informal diction throughout the video. This informal diction allows the audience to understand the topic clearer. Her tone is steady and straight, she does not use words loaded with feelings, and he keeps a steady tempo when she speaks. The clips from the video allow the audience to fully understand the gravity of the situation. Using the personal interviews of the patient allows the audience to have a personal connection, the clips of his work space allow the audience to understand his living conditions, and the clips of his everyday life allows the audience to view the results of the treatment. By dropping names like the former president Barack Obama, the anchor builds her credibility, too.